From fae637cc8686cae7f029c4c216c2463c510dd2ae Mon Sep 17 00:00:00 2001 From: Brandon Currell Date: Thu, 6 Jun 2024 10:30:39 +0000 Subject: [PATCH] Update README.md --- README.md | 23 +++++++++++++++++++---- 1 file changed, 19 insertions(+), 4 deletions(-) diff --git a/README.md b/README.md index c68c213..17804bb 100644 --- a/README.md +++ b/README.md @@ -1,7 +1,22 @@ -# Evolving Networks +# 📢 Evolving Networks - Public Issue Tracker -## Public Issue Tracker +Welcome to our Public Issue Tracker repository! This repository is dedicated to providing a read-only list of confirmed issues for our product. Here, you can view current issues and their status. -This is a skeleton code repository that hosts our public issue tracker. Click on [issues](https://issues.ev.net.uk/ev/issues/issues) above to see the list of issues that have been confirmed, opened and previously closed. +## 🚀 How to Use -To report an issue to Evolving Networks, please follow your standard support process. \ No newline at end of file +1. **View Issues**: + - Navigate to the [**Issues**](../../issues) tab to see a list of all confirmed issues. + - Each issue includes detailed information about the problem, status updates, and any available workarounds or solutions. + +2. **Raise New Issues**: + - If you encounter a new issue, please follow our standard support process to report it. You can reach our support team through the following methods: + - 📧 **Email**: servicedesk@evolving.net.uk + - ☎️ **Phone**: 0330 55 55 333 + - 🌐 **Website**: [Support Portal](https://www.eviewlive.net) + + - **Note**: This repository is **read-only** for customers. You will not be able to sign in and submit issues directly here. + +## 🔒 Access + +- Customers do not have sign-in permissions for this repository. +- The issue tracker is publicly accessible for viewing only.